Consumer organisation Test-Achats has threatened to take legal action against low-cost airline Ryanair due to its decision to cancel a number of flights out of Brussels and Charleroi airports between now and the end of October.
The Irish airline claims that the cancellations of 40 to 50 flights per day – are being made to allow pilots to take accrued holidays.
According to a list published on Monday by Ryanair, the cancellations include flights from Brussels South Charleroi Airport to Milan, Pisa, Venice, Warsaw, Manchester, Marseille, Toulouse and Copenhagen. From Brussels Airport in Zaventem, they include flights to Rome and Lisbon.
The company said customers who had booked flights would be notified by email. Each passenger is entitled by law to a full refund and statutory damages. In the EU, that means between €250 and €600, depending on the distance of the cancelled flight.
Federal consumer affairs minister Kris Peeters, meanwhile said that he was also considering taking Ryanair to court. “If it appears that the low-cost airline has not met its obligations, then we are dealing with the question of consumers being misled,” Peeters said. “The cancellation of flights on such a scale is not acceptable.”
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